Privacy Policy
Last updated: May 1, 2026
Ryvo (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ryvomarketing.com (the “Website”) and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide when you interact with our Website, including but not limited to:
- Name, email address, phone number, and company name when you fill out our contact form or request a consultation
- Any additional information you choose to include in messages or communications with us
- Information provided when subscribing to our newsletter or downloading resources
- Mobile phone number and SMS opt-in records when you consent to receive text messages from us or one of our clients (see Section 5: SMS / Text Messaging Communications)
Information Collected Automatically
When you visit our Website, we may automatically collect certain information about your device and usage, including:
- IP address, browser type and version, operating system, and device type
- Pages visited, time spent on pages, click patterns, and referring URLs
- Geographic location data (at the city or region level)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request
- To send you relevant communications, including project updates, newsletters, and marketing materials (with your consent)
- To analyze website usage and improve our Website's performance, content, and user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
- To generate aggregated, anonymized analytics about how visitors use our Website
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Website. Cookies are small data files placed on your device that help us understand how you use our site and improve your experience.
For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
4. Third-Party Services
We use the following third-party services that may collect data about your interactions with our Website:
Google Analytics 4 (GA4)
We use Google Analytics 4 to analyze website traffic and user behavior. GA4 collects data such as page views, session duration, and user demographics. Google may use this data in accordance with its own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on (opens in new tab).
Google Tag Manager (GTM)
We use Google Tag Manager to manage and deploy marketing and analytics tags on our Website. GTM itself does not collect personal data, but it facilitates the deployment of tags that may collect data as described elsewhere in this policy.
Twilio
We use Twilio as our messaging service provider to deliver SMS and other text messages. When you opt in to one of our text messaging programs, your mobile number and message content are processed by Twilio solely for the purpose of sending the messages you have requested. Twilio handles this data in accordance with its own privacy notice (opens in new tab).
5. SMS / Text Messaging Communications
If you provide your mobile phone number and opt in to receive text messages from Ryvo or one of our clients, we collect and process your mobile number, your opt-in record (including the date, time, source, and language of consent), and the content and metadata of messages you send to and receive from us. We use this information to deliver the text messages you have consented to receive, to honor opt-out requests, to maintain records of consent as required by applicable law, and to support, troubleshoot, and improve our messaging programs.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of mobile opt-in data — including phone numbers, consent records, and the contents of SMS communications — are excluded from any sale, rental, or sharing arrangement. We share this information only with the subprocessors that help us operate our messaging programs (such as Twilio, our SMS delivery provider) and only to the extent necessary for them to provide those services. We may also disclose this information if required by law, subpoena, or other legal process.
You can opt out of any Ryvo-operated SMS program at any time by replying STOP to any message you receive, or by emailing us at support@ryvomarketing.com. For full details about our text messaging programs, see Section 11 of our Terms of Service.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data in transit, secure hosting infrastructure, and access controls limiting data access to authorized personnel only.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data (“right to be forgotten”)
- Object to or restrict the processing of your data
- Request portability of your personal data
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a supervisory authority
Under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is being collected about you
- Know whether your personal information is sold or disclosed and to whom
- Request deletion of your personal information
- Opt out of the sale of your personal information
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.
8. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on this page with a revised “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us at: