Terms of Service

1. Acceptance of Terms

By accessing or using the Ryvo website at ryvomarketing.com (the “Website”) and any services provided by Ryvo (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you and Ryvo. We recommend that you read them carefully before using our Website or engaging our services.

2. Description of Services

Ryvo provides digital business services including, but not limited to:

• AI consulting and integration services
• Website design and development
• Marketing strategy and implementation
• Digital growth consulting
• Educational content and resources provided through our blog and tools

The specific scope, deliverables, timelines, and fees for any engagement will be outlined in a separate project proposal or statement of work agreed upon by both parties before work commences.

3. User Responsibilities

When using our Website and services, you agree to:

• Provide accurate and complete information when filling out forms or communicating with us
• Use our Website and services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to any part of our Website, servers, or systems
• Not use our Website in any way that could damage, disable, overburden, or impair our servers or interfere with other users' access
• Not reproduce, duplicate, copy, sell, or exploit any portion of our Website without our express written permission
• Not use automated tools, bots, or scrapers to access our Website or collect data without our prior written consent

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, blog posts, tools, code, and design elements, is the property of Ryvo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print content from our Website for your personal, non-commercial use, provided you do not modify the content and retain all copyright and proprietary notices.

For client projects, intellectual property ownership and licensing terms will be specified in the applicable project proposal or statement of work. Unless otherwise agreed in writing, upon full payment, clients receive ownership of custom deliverables created specifically for them, while Ryvo retains ownership of its proprietary tools, frameworks, and methodologies.

5. Disclaimer of Warranties

Our Website and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our Website will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive to provide accurate and up-to-date information, we make no guarantees regarding the completeness, accuracy, or reliability of any content on our Website.

Any content, tools, or resources provided through our blog or tools section are for informational and educational purposes only and should not be considered professional advice specific to your situation.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Ryvo and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, our Website or services
• Any conduct or content of any third party on our Website
• Any content obtained from our Website, including blog posts, tools, and resources
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims relating to our Website exceed the amount you have paid to us, if any, in the twelve months preceding the claim.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Ryvo. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We recommend reviewing the terms and privacy policies of any third-party sites you visit.

8. Indemnification

You agree to defend, indemnify, and hold harmless Ryvo, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of our Website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ryvo operates, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

10. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide reasonable notice prior to the new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Your continued use of our Website following the posting of revised Terms means that you accept and agree to the changes. We encourage you to review these Terms periodically.

11. SMS / Text Messaging Program

Ryvo and its clients may operate text messaging programs (collectively, the “SMS Program”) used to send re-engagement, transactional, customer-care, and promotional messages on behalf of businesses to their existing customers and opted-in subscribers. SMS messages are delivered through Twilio and other licensed messaging providers via 10DLC long codes, toll-free numbers, or short codes registered with The Campaign Registry (TCR). By opting in to any Ryvo-operated SMS Program, you agree to the terms in this Section 11, in addition to the rest of these Terms.

a. Program Description

When you provide your mobile phone number and consent to receive text messages from Ryvo or one of our clients, you may receive messages such as appointment reminders, account or order updates, service follow-ups, customer-feedback requests, re-engagement offers, promotions, and other information related to the business whose program you joined. The specific program name, sender identity, and message subject matter will be disclosed to you at the time of sign-up.

b. Consent and Opt-In

You will only receive text messages after you have provided prior express written consent — for example, by submitting a web form, checking an opt-in box, texting a keyword to a designated number, or signing a consent agreement. Your consent is not a condition of any purchase. You represent that you are at least 18 years old, that you are the subscriber or authorized user of the wireless number you provide, and that providing that number does not violate any agreement with your wireless carrier or any applicable law.

c. Message Frequency

Message frequency varies based on the program you opt in to and your interactions with the business operating that program.

d. Message and Data Rates

Message and data rates may apply. Standard messaging, data, and any other charges from your wireless carrier for sending or receiving text messages are your sole responsibility. Check your mobile plan and contact your wireless carrier for details. Ryvo is not responsible for any such charges.

e. Opting Out (STOP)

You can cancel the SMS Program at any time by replying “STOP” to any message you receive from us. You may also use any of the standard opt-out keywords, including STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you send one of these keywords, you will receive a single confirmation message indicating that you have been unsubscribed, after which you will no longer receive messages from that program. If you want to rejoin, you must opt in again using the program's published sign-up method.

f. Help (HELP)

For help with any Ryvo-operated SMS Program, reply “HELP” to any message you have received from us, email support@ryvomarketing.com, or visit our contact page. The reply to HELP will include the program name and contact information for support.

g. Supported Carriers

The SMS Program is available on most major U.S. wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, and most other carriers participating in the U.S. mobile messaging ecosystem. Carriers are not liable for delayed or undelivered messages.

h. Privacy

Information you provide in connection with the SMS Program, including your mobile number, is handled in accordance with our Privacy Policy. Mobile information, including phone numbers and SMS opt-in data, will not be shared, sold, or otherwise transferred to third parties or affiliates for marketing or promotional purposes. Information may be shared only with subprocessors that help us operate the SMS Program (for example, Twilio as our messaging provider) and only for the purpose of delivering the messages you have opted in to receive.

i. Compliance and Eligibility

The SMS Program is operated in accordance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the CTIA Messaging Principles and Best Practices, and the A2P 10DLC requirements established by U.S. wireless carriers and The Campaign Registry. The SMS Program is intended for U.S. recipients only. By participating, you represent that your participation does not violate any applicable law or any agreement with your wireless carrier.

j. Disclaimer

Ryvo, its clients, and the wireless carriers supported by the SMS Program are not liable for delayed, undelivered, or misdirected messages, or for any errors in the content of messages, to the fullest extent permitted by law. We may modify or terminate any SMS Program at any time with or without notice. Your continued participation after a change to the program's terms constitutes your acceptance of those changes.

12. Privacy

Your use of our Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Website, you consent to the practices described in our Privacy Policy.

13. Contact Information

If you have any questions about these Terms, please contact us at: